Refund policy

Returns

If you purchase wasn’t exactly what you wanted then please return it asap in it’s original condition , unworn, make up free and no smellies with a maximum return date of 14 days from the date on your dispatch note. Due to me being a small business with small runs please return your item within 14 days otherwise I cannot process the returned item.

Make a Return

I take responsibility that you will receive your purchase but cannot take responsibility for your returned item until I have received it, so I recommend it is returned via a trackable service. The return address is on the package and on my website if you require it. Please use brown packing tape on your returned package as items lost en- route cannot be refunded. Using Royal Mail signed for means your item is insured for £50 otherwise sending via Special Delivery will cover larger amounts and be tracked. Please keep proof of postage.

Refunds

I aim to refund within 2 days of receiving the returned item in it’s original state. Please message me via email or call me on 07969 686793 if you cannot see your refund within 5 working days. I refund the whole amount including postage through the original method of payment.

If returning an item from overseas please make sure you write ‘ Returned Goods – relief claimed’ clearly on the package and its accompanying customs declaration.